Legal

Privacy Policy

LA’s Auto Detailing (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website and services, how we use it, and the choices you have.

Last updated: July 18, 2026

Who we are

LA’s Auto Detailing is a Saskatoon-based auto-detailing business offering drop-off appointments at our shop and mobile detailing at eligible customer locations.

Business: LA’s Auto Detailing
Address: 231 Korol Crescent, Saskatoon, SK S7R 0A7, Canada
Phone: (639) 638-4991
Email: info@lasautodetailing.ca
Website: https://lasautodetailing.ca

Information we collect

We collect information you provide when you contact us or request a booking:

  • Name
  • Email address
  • Phone number
  • Vehicle year, make, model, and size
  • Selected service, package, and appointment preferences
  • For mobile appointments: the service address, postal code, and any access notes you share (parking, gate codes, best door, and similar details)
  • Any messages, questions, or notes you send us

We also collect basic technical information (such as browser type, device type, and general location inferred from an IP address) that most websites receive automatically.

How we use your information

We use the information you share to:

  • Reply to quote requests and questions
  • Confirm, reschedule, or update appointments
  • Send deposit instructions and appointment reminders
  • Provide the detailing service you booked
  • Follow up after a service and provide customer support
  • Keep records of past work and customer history
  • Operate, maintain, and improve our website and services

SMS and email communications

When you contact us or request a booking, we may reply by text message or email to provide quotes, confirm appointments, send reminders and scheduling updates, share service updates, and follow up after your appointment.

With your permission, we may also send occasional promotional messages. You can ask us to stop sending promotional messages at any time by replying to a message or contacting us using the details at the bottom of this page. Marketing consent is not required to purchase any service.

Standard message and data rates from your carrier may apply. Message frequency varies based on your interactions with us.

Cookies and third-party technologies

Our website uses basic cookies and similar technologies needed to make the site work and to remember basic preferences.

We may use analytics, advertising, attribution, and website-improvement technologies to understand website use, measure marketing performance, and improve our services. These providers may use cookies, pixels, tags, or similar technologies according to their own privacy policies.

You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work.

Service providers we work with

We rely on a small number of trusted service providers to run the website and manage bookings. These providers only receive the information they need to perform their service and are expected to protect it.

  • GoHighLevel — our customer-relationship-management platform. Handles contact records, calendar bookings, and outbound SMS and email communications on our behalf.
  • Supabase — part of the website’s administrative and booking infrastructure.
  • Elfsight and Google Reviews — used on our reviews page to display customer reviews from Google.
  • Hosting, email, payment, and other operational service providers that help us run the website and business.

We may share information with these providers, with professional advisors, or when required by law. We do not sell or rent your personal information.

Security

We use reasonable administrative, technical, and physical safeguards to protect information we hold. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

How long we keep your information

We keep your information only as long as needed for the purposes described in this policy, to provide ongoing customer service, to comply with our legal and tax obligations, and to resolve disputes.

Your choices — access, correction, deletion

You can ask us to access, correct, update, or delete personal information we hold about you by contacting us using the details at the bottom of this page. We may need to verify your identity before acting on a request, and some information may be retained where required by law.

No sale or rental of personal information

We do not sell or rent your personal information.

Mobile opt-in information (such as your phone number and any SMS consent) is not shared with unrelated third parties for their own marketing purposes.

International processing

Some of our service providers operate outside Canada. When we use those providers, your information may be processed or stored in other countries and may be subject to the laws of those countries.

Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Significant changes may also be communicated through the website or by other reasonable means.

Contact us

Questions or requests about this privacy policy can be sent to:

LA’s Auto Detailing
231 Korol Crescent, Saskatoon, SK S7R 0A7, Canada
Phone: (639) 638-4991
Email: info@lasautodetailing.ca